In which countries do you ship?
Currently we ship to UK free of charge.
Free shipping to EU, Switzerland and Liechtenstein is available on en.giesswein.com
If you are interested in shipping to USA, Canada, Australia or New Zealand please visit our International Store: us.giesswein.com.
How much are the shipping costs?
Shipping to UK, EU, Switzerland and Liechtenstein is free of charge.
Do I have to pay import duties in non-EU countries?
For orders outside the EU and Switzerland, you must pay the customs and any applicable taxes or processing fees of the country. Please inquire here about the local regulations of your country.
How long does it take to get the ordered goods?
In the EU, shipping usually takes 2-5 business days. If problems arise due to availability of goods or unclear information, we will contact you. These cases can lead to a longer processing time. For deliveries to Switzerland, customs delays may occur. Therefore, please calculate with a longer delivery time of up to one week.